Services and Account Security

SocialFly provides cloud-based business management tools.

• Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use this service.
• Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is your sole responsibility.

Data Management & Permanent Deletion

SocialFly Live prioritizes user privacy and system efficiency. By using this software, you acknowledge and agree to the following:

• The “No Recovery” Rule: When you delete data (clients, projects, invoices, or your entire account), it is removed permanently and immediately from our active servers.
• Storage Optimization: We do not maintain archival backups of deleted data. SocialFly is not liable for any loss of data resulting from user-initiated deletion.
• User Backups: It is your responsibility to export or back up your data locally using our export tools before performing any deletion.

Prohibited Use

You agree not to:

• Use the service for any illegal or unauthorized purpose.
• Attempt to hack, decompile, or disrupt the integrity of the SocialFly infrastructure.
• Use the software to distribute spam, malware, or offensive content.
  

Payments, Subscriptions, and Fees

For users in jurisdictions requiring a “Legal Basis” (such as the EU), we process your data based on:

• Billing: Access to certain features of SocialFly Live may require a paid subscription. All fees are quoted in USD and are inclusive of applicable taxes unless stated otherwise.
• Automatic Renewal: Subscriptions renew automatically at the end of each billing cycle unless canceled by the user through the account dashboard.

Refund Policy

We want you to be satisfied with SocialFly Live, but we must maintain fair operational standards.

• Free Trials: If we offer a free trial, we encourage you to use this period to ensure the software meets your needs before committing to a paid plan.
• Refund Eligibility: Refunds are generally not provided for partial months of service or for “change of mind” after the billing cycle has started.
• Exceptional Circumstances: We may offer a refund within the first 7 or 14 days of your initial purchase if you experience technical issues that our support team is unable to resolve.
• Cancellation: You may cancel your subscription at any time. You will continue to have access to the service until the end of your current billing period, at which point no further charges will be applied..

Limitation of Liability

To the maximum extent permitted by law, SocialFly and its affiliates shall not be liable for any:

• Indirect, incidental, or consequential damages.
• Loss of profits, revenue, or business data.
• Issues arising from unauthorized access to your data if you fail to secure your account.
  
  Our service is provided on an “As Is” and “As Available” basis. While we strive for 100% uptime, we do not guarantee that the service will be uninterrupted or error-free.

Global Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Your Country/State], without regard to its conflict of law provisions. By using this service, you consent to the jurisdiction of the courts located in [Insert City/Country] for any disputes arising from these Terms.

Modifications to Terms

SocialFly Live reserves the right to modify these Terms at any time. We will notify users of significant changes via email or a prominent notice on our website. Continued use of the software after such changes constitutes acceptance of the new Terms.